1 reviews | Active since Oct 2014
UnAuth
<p>they are really of no use, i have connected to the chat to an agent several times today ... with no luck .... i need to understand why they migrated my line, (unauth) to them ... no where did i agree to this... i agreed to R80 a month and all of a sudden it's a couple of Hundred a month ... and do you think i can talk to them to resolve this ... nope ... i want this undone .. i want my line to be released *because now i'm paying Telkom and them for the same thing* and i want the fees reveresed and my invoices corrected, i want to pay my account but i won't pay for something i did not ask for</p>
Hello ,
Thank you so much for your enquiry.
Would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay
Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM
Once a email is sent to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Best regards,
Hello ,
Thank you so much for your enquiry.
Would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay
Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM
Once a email is sent to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Best regards,
and again i did what they asked .. i mailed and again .. nothing
and again i did what they asked .. i mailed and again .. nothing
From: Alida Van Staden
Sent: 07 June 2017 9:04 AM
To: ********** /> Cc: ********** /> Subject: RE: hello Peter complaint
Good day
And still NO reply …
Going to day nr 3 …
Just awesome .. I will be going back to hello peter, facebook and twitter …
Going to blast this service with them
Kind Regards
From: Alida Van Staden
Sent: 07 June 2017 9:04 AM
To: ********** /> Cc: ********** /> Subject: RE: hello Peter complaint
Good day
And still NO reply …
Going to day nr 3 …
Just awesome .. I will be going back to hello peter, facebook and twitter …
Going to blast this service with them
Kind Regards
so .. still no joy .. i have been mailing and talking to rafeeqah, Mariska le Roux, her manager Ivo Moodley is not avail to take a call from a client being frustrated now for more than 10 days. ... Alicia at reception is lying .. that came out speaking to the PA for TIm Wyatt-ghamming (or something like that) .... so Fatima said i will have feedback after the meeting that ends at 12:00 ....
let's see but im not hopefull at all... take my advise ... go away .. stay away ... dont let them help you in any way
so .. still no joy .. i have been mailing and talking to rafeeqah, Mariska le Roux, her manager Ivo Moodley is not avail to take a call from a client being frustrated now for more than 10 days. ... Alicia at reception is lying .. that came out speaking to the PA for TIm Wyatt-ghamming (or something like that) .... so Fatima said i will have feedback after the meeting that ends at 12:00 ....
let's see but im not hopefull at all... take my advise ... go away .. stay away ... dont let them help you in any way