Unacceptable support received from webafrica .

Hi there. I run a business from home .I have got no Fibre connection. Since 23:00pm last night . All ny lines and communication with client work with the internet .I have never had an issue with webafrica before. They seems to have a contact number for sales but no direct contact number for support.i am on the WhatsApp line from 8am today and no one is responding or assisting me .I am losing out so much of business due to this poor service .I urgently seek assistance