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Hendrik A

1 reviews | Active since Nov 2018

02 Nov 2018, 16:08

Unacceptable / no support service or notifications

Extremely disappointed in the service received from the support team. No Fibre internet connection for more than 48hours and no communication from WebAfrica whatsoever which is unacceptable. If this is how things are going to be, then I don't want to have WebAfrica as an ISP anymore

0
Replies (1)
Webafrica
Webafrica's reply05 Nov 2018, 07:46
Official

Hello ,

Sorry to hear you’ve had a bad experience. We will do our best to sort it out.

So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.

Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.

Kind regards,

Webafrica