1 reviews | Active since Feb 2024
Unacceptable Experience with Webafrica
I must express my utmost disappointment with the service provided by Webafrica. This is by far the worst experience I've had with any service provider, and I feel compelled to share my frustration.
I recently needed a simple fiber line reactivation. Despite having the fiber line and router ready, the process has been a nightmare. It's been more than 5 days, and I'm still waiting for a service that should have been done remotely and promptly.
Every time I call, I'm redirected to a WhatsApp line where no one bothers to respond. It's appalling how such a basic service is met with such incompetence and disregard for customer needs.
To anyone considering joining Webafrica, I urge you to think twice. Their service is nothing short of appalling, and their lack of responsiveness and efficiency is simply unacceptable.
I hope my experience serves as a warning to others. It's clear that Webafrica has a long way to go in terms of customer service and reliability.
