Unable to place a order or phone the callcentre

Dear WebAfrica <br> <br> Take my message as some constructive feedback more than a complaint. <br> <br> I'm trying to switch to you as I'm tired of Vox's bad service. Now imagine my disappointment when I'm unable to complete my account purchase due to a error stating my ***** check has failed. I then phone your callcentre number as the error states just to be greeted by a message stating the callcentre is open from 6am till 6pm and then gets cut off... I phoned @ 7:58am?? I then try and log a billing Ticket on your website just to kicked off by a error when trying to submit the ticket.. 3 times....<br> <br> So I'm unable to buy something from you or phone for help or email you for help? Shall I just give up and choose another ISP??