****ty staff

Webafrica, you seriously need to take notes from Vumatel because your weekend staff are an absolute disgrace. The level of rudeness and disrespect is shocking, they act like they’re doing us favors instead of providing a service we pay for. Telling me “it’s not their problem” and that I must just wait until Monday because there’s no supervision is pathetic. Four different agents dropped the line on me, each one making me feel like I was begging for charity.You claim to be better than other providers, yet you’re more expensive and staffed with people who clearly don’t care about customers. Vumatel has never forced me to go through this circus just to get my line fixed. The contrast is embarrassing. Webafrica is charging premium prices for bottom-tier service and arrogant staff. See below how many times I had yo call in after the line being dropped.