1 reviews | Active since Mar 2009
Transfer of ownership, I am still being billed
On 29 September I provided Webafrica (Clifford Fortuin) with the requested Transfer of Owner documents. Clifford confirmed that the transfer would be processed and that I would need to still pay the October Account. Since the transfer has been done, I am still being billed every month and it seems that Webafrica do not want to cancel my debit order. This is really bad service from their side. What do I need to do to stop the debit order and get refunded for Nov and Dec payments which I was incorrectly billed for.
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah