1 reviews | Active since Sept 2011
transaction from credit card without permission
I received a call from the call centre for WEBAFRICA. They explained the costs involved re designing and hoisting a web site. I told the person Mahlong that I would think about it and he should contact me the following day and I would give him my answer. That same evening I started getting emails to thank me for excepting the offer. I immediately sent an email to tell them I did not give permission.To date I have not received a response from WebAfrica. its been 4 days. The money has been taken off my credit card as they had the information from a previous transaction. The bank has now opened a ***** case and is investigating. I will get my money back but this is a warning to the public .Don't deal with Web Africa.
We are truly sorry for the misunderstanding that occurred and we can understand why you are upset.
A senior has been in touch with you to rectify this issue and he has assured you that a refund will be processed as soon as the credit notes have been approved by our Invoicing & Collections team.
We hope that this matter has been resolved to the level of your satisfaction.
Regards,
Mkhululi
Online Team
We are truly sorry for the misunderstanding that occurred and we can understand why you are upset.
A senior has been in touch with you to rectify this issue and he has assured you that a refund will be processed as soon as the credit notes have been approved by our Invoicing & Collections team.
We hope that this matter has been resolved to the level of your satisfaction.
Regards,
Mkhululi
Online Team
