GP
Gerhard P

1 reviews | Active since Nov 2013

02 Nov 2015, 10:45

Trading poor service for dubious billing practices

Had an account with WebAfrica for a few months - what an absolute waste of my time and money! Poorest service ever!! When they started doing creative accounting and billing me for extras, I cancelled my contract, only to learn this morning that they don't keep to their words, as they have billed me yet again.<br> Calling their customer service line is fine if you are prepared to be placed on hold constantly and for hours on end.<br> <br> I have never dealt with a company that does it's business so immorally. I am utterly disgusted!!

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Replies (1)
Webafrica
Webafrica's reply03 Nov 2015, 11:52
Official
Hello GerhardPieterse,

Truly sorry that you have been subjected to this level of service. it is not what we intend for any customer.

A call back has been arranged for our Web Services division, they will be contacting you shortly.

Regards
Mujeeb
Online Team