GP
Gerhard P
1 reviews | Active since Nov 2013
02 Nov 2015, 10:45
Trading poor service for dubious billing practices
Had an account with WebAfrica for a few months - what an absolute waste of my time and money! Poorest service ever!! When they started doing creative accounting and billing me for extras, I cancelled my contract, only to learn this morning that they don't keep to their words, as they have billed me yet again.<br> Calling their customer service line is fine if you are prepared to be placed on hold constantly and for hours on end.<br> <br> I have never dealt with a company that does it's business so immorally. I am utterly disgusted!!
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Replies (1)Webafrica's replyOfficial
03 Nov 2015, 11:52Hello GerhardPieterse,
Truly sorry that you have been subjected to this level of service. it is not what we intend for any customer.
A call back has been arranged for our Web Services division, they will be contacting you shortly.
Regards
Mujeeb
Online Team
Truly sorry that you have been subjected to this level of service. it is not what we intend for any customer.
A call back has been arranged for our Web Services division, they will be contacting you shortly.
Regards
Mujeeb
Online Team
Webafrica's reply03 Nov 2015, 11:52
Official
Hello GerhardPieterse,
Truly sorry that you have been subjected to this level of service. it is not what we intend for any customer.
A call back has been arranged for our Web Services division, they will be contacting you shortly.
Regards
Mujeeb
Online Team
Truly sorry that you have been subjected to this level of service. it is not what we intend for any customer.
A call back has been arranged for our Web Services division, they will be contacting you shortly.
Regards
Mujeeb
Online Team
