1 reviews | Active since Oct 2017
Totally bad customer servixe
I app**** fibre with Webafrica. I waited 2 weeks, but no updates. So I phoned webafrica. But they are very useless. They can't give me the proper answer and no follow up with issues. I had to phone webafrica over and over for a week now. Webafrica kept saying that they would phone me back but NO ONE PHONED ME BACK. And today lady Aisha said she will push the installation for tomorrow but now webafrica said that they can't help and she left home without follow up. VERY BAD SERVICE.
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah