NL
Nehoulyn L
1 reviews | Active since Mar 2019
31 Aug 2026, 12:38
Total bad service
Was called Friday, said you are waiting for openserve to activate my line because installation isn't required because the old tenants left the ONT and the fibre line was installed with them... Today I get told technicians will call me in the week to complete the installation? So now what is the actual truth?
Helpful (0)
Replies (3)0
Replies (3)
Webafrica's replyOfficial
31 Aug 2026, 14:21Hi Nehoulyn,
It’s fantastic to hear that your experience with Mweb has been seamless, hassle-free and great value for money. We’re pleased that you’ve found our service reliable, fast and consistent, and that the overall experience has made Mweb worth every cent.We truly appreciate your positive feedback and your confidence in choosing Mweb.You can also stay in control of your Mweb services and account anytime with the Getting Started with the Mweb App (Latest App version: 2.1.15).Kind regards,
The Mweb Team
It’s fantastic to hear that your experience with Mweb has been seamless, hassle-free and great value for money. We’re pleased that you’ve found our service reliable, fast and consistent, and that the overall experience has made Mweb worth every cent.We truly appreciate your positive feedback and your confidence in choosing Mweb.You can also stay in control of your Mweb services and account anytime with the Getting Started with the Mweb App (Latest App version: 2.1.15).Kind regards,
The Mweb Team
Webafrica's reply31 Aug 2026, 14:21
Official
Hi Nehoulyn,
It’s fantastic to hear that your experience with Mweb has been seamless, hassle-free and great value for money. We’re pleased that you’ve found our service reliable, fast and consistent, and that the overall experience has made Mweb worth every cent.We truly appreciate your positive feedback and your confidence in choosing Mweb.You can also stay in control of your Mweb services and account anytime with the Getting Started with the Mweb App (Latest App version: 2.1.15).Kind regards,
The Mweb Team
It’s fantastic to hear that your experience with Mweb has been seamless, hassle-free and great value for money. We’re pleased that you’ve found our service reliable, fast and consistent, and that the overall experience has made Mweb worth every cent.We truly appreciate your positive feedback and your confidence in choosing Mweb.You can also stay in control of your Mweb services and account anytime with the Getting Started with the Mweb App (Latest App version: 2.1.15).Kind regards,
The Mweb Team
NL
Nehoulyn L's updateReviewer Update
31 Aug 2026, 14:22What is this reply? Seriously?
NL
Nehoulyn L's update31 Aug 2026, 14:22
Reviewer Update
What is this reply? Seriously?
Webafrica's replyOfficial
31 Aug 2026, 14:22Hi Nehoulyn,
We understand how frustrating it must be to receive conflicting information regarding your order and be left uncertain about what is happening. Clear communication is important, and this is certainly not the experience we strive to provide. We`ve confirmed that the most recent update you received is correct. As part of your request to have the ONT moved to a different room, a technician visit is required to complete the necessary work. Once this has been completed, the activation process can continue accordingly.We appreciate that you are looking for clarity and want confidence that the correct steps are being followed. Should you require any further assistance or updates, please continue engaging with us via direct message and we'll gladly assist.
Warm regards,
Webafrica Crew
We understand how frustrating it must be to receive conflicting information regarding your order and be left uncertain about what is happening. Clear communication is important, and this is certainly not the experience we strive to provide. We`ve confirmed that the most recent update you received is correct. As part of your request to have the ONT moved to a different room, a technician visit is required to complete the necessary work. Once this has been completed, the activation process can continue accordingly.We appreciate that you are looking for clarity and want confidence that the correct steps are being followed. Should you require any further assistance or updates, please continue engaging with us via direct message and we'll gladly assist.
Warm regards,
Webafrica Crew
Webafrica's reply31 Aug 2026, 14:22
Official
Hi Nehoulyn,
We understand how frustrating it must be to receive conflicting information regarding your order and be left uncertain about what is happening. Clear communication is important, and this is certainly not the experience we strive to provide. We`ve confirmed that the most recent update you received is correct. As part of your request to have the ONT moved to a different room, a technician visit is required to complete the necessary work. Once this has been completed, the activation process can continue accordingly.We appreciate that you are looking for clarity and want confidence that the correct steps are being followed. Should you require any further assistance or updates, please continue engaging with us via direct message and we'll gladly assist.
Warm regards,
Webafrica Crew
We understand how frustrating it must be to receive conflicting information regarding your order and be left uncertain about what is happening. Clear communication is important, and this is certainly not the experience we strive to provide. We`ve confirmed that the most recent update you received is correct. As part of your request to have the ONT moved to a different room, a technician visit is required to complete the necessary work. Once this has been completed, the activation process can continue accordingly.We appreciate that you are looking for clarity and want confidence that the correct steps are being followed. Should you require any further assistance or updates, please continue engaging with us via direct message and we'll gladly assist.
Warm regards,
Webafrica Crew