Took too long to get...

Hi Bulelani,
Thank you for taking the time to share your feedback with us. While the connection process took longer than expected, we appreciate your positive comments about our customer service and are pleased to hear that the team delivered a great experience.
Your feedback, including both the delay and the service quality, will be shared with our Service Quality Team for review and ongoing improvement as we continue refining our processes. Feedback like this helps us balance efficiency with the level of service our customers value.
If you need any further assistance, you are welcome to send us a direct message via Hello Peter and our team will be happy to assist.
Warm regards,
Webafrica Crew