KK
Kgotso K
1 reviews | Active since Apr 2021
13 May 2026, 13:22
Took long to get an ...
Took long to get an agent but issue got resolved!
Helpful (0)
Replies (1)0
Replies (1)Webafrica's replyOfficial
13 May 2026, 13:25Hi Kgotso, we hear you, waiting longer than expected to reach an agent can definitely be frustrating, especially when you need assistance quickly.That said, it’s good to know the issue was ultimately resolved and that you were able to get the help you needed. Feedback like this is important because it highlights both the delay in response time and the positive outcome once connected to support.Warm regards,Webafrica Crew
Webafrica's reply13 May 2026, 13:25
Official
Hi Kgotso, we hear you, waiting longer than expected to reach an agent can definitely be frustrating, especially when you need assistance quickly.That said, it’s good to know the issue was ultimately resolved and that you were able to get the help you needed. Feedback like this is important because it highlights both the delay in response time and the positive outcome once connected to support.Warm regards,Webafrica Crew
