B
Berenice
1 reviews | Active since Apr 2026
13 Apr 2026, 14:55
Tol many ppl in our ...
Tol many ppl in our rd and area having problems with the internet
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Replies (1)Webafrica's replyOfficial
13 Apr 2026, 15:00Hi Berenice. Thank you for sharing this with us. We understand how frustrating it can be when multiple people in your area are experiencing the same internet issues. This often points to a broader area-related fault or network congestion, which can affect connectivity beyond a single household. To ensure this is properly investigated, we recommend logging a fault with our support team so it can be checked at network level and escalated if needed. The more reports we receive from the area, the quicker it helps us identify and resolve the root cause. We appreciate you bringing this to our attention and we’re committed to getting it addressed as quickly as possible. Warm regards,
Webafrica Crew
Webafrica Crew
Webafrica's reply13 Apr 2026, 15:00
Official
Hi Berenice. Thank you for sharing this with us. We understand how frustrating it can be when multiple people in your area are experiencing the same internet issues. This often points to a broader area-related fault or network congestion, which can affect connectivity beyond a single household. To ensure this is properly investigated, we recommend logging a fault with our support team so it can be checked at network level and escalated if needed. The more reports we receive from the area, the quicker it helps us identify and resolve the root cause. We appreciate you bringing this to our attention and we’re committed to getting it addressed as quickly as possible. Warm regards,
Webafrica Crew
Webafrica Crew
