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Nozipho N

1 reviews | Active since Apr 2026

24 Apr 2026, 11:38

To get assisted, I was referred to 6 consultants, which was time consuming

To get assisted, I was referred to 6 consultants, which was time consuming. But at the end, I got to where, I needed to be help. I am satisfied with the help.

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Replies (1)
Webafrica
Webafrica's reply24 Apr 2026, 11:53
Official
Hi Nozipho,
Thank you for sharing your honest feedback with us. We appreciate you acknowledging that while being referred between multiple consultants was time consuming, the issue was ultimately resolved and you’re satisfied with the assistance received.
Your experience highlights the importance of smoother handovers and better continuity, and your comments will be shared with our Service Quality Team for review and improvement to help reduce unnecessary delays going forward.
Warm regards,
Webafrica Crew