To be clear I am only raiting Shaita the service consultant who assisted me

Item: Webafrica
Rating: 4
Author: Thando Z

To be clear I am only raiting Shaita the service consultant who assisted me. Her service was excellent and she was patient and clear while on the other hand I wasn’t happy with the waiting time as it took 2 hours for me to be assigned a service consultant. But Shaita was great help

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Webafrica's replyOfficial

12 Mar 2026, 13:02

Hi Thando, thank you for sharing your feedback. We’re delighted to hear that Shaita provided excellent service, and that her patience and clarity made a positive impact.

We also appreciate your honesty regarding the waiting time and will take this into consideration as we continue improving our support experience.

Warm regards,
Webafrica Crew

Webafrica's reply12 Mar 2026, 13:02

Official

Hi Thando, thank you for sharing your feedback. We’re delighted to hear that Shaita provided excellent service, and that her patience and clarity made a positive impact.

We also appreciate your honesty regarding the waiting time and will take this into consideration as we continue improving our support experience.

Warm regards,
Webafrica Crew