1 reviews | Active since Jul 2016
TICKET ID: 200050 Ticket closed with no communication or resolution to my issue
I logged an trouble support ticket for Slow LTE speeds during peak hours. TICKET ID: 200050 With no communication whatsoever the ticket is in a closed status ???? After I have sent the Internet Solutions form to be filled out I never heard from WebAfrica again, boom, ticket closed !?!?!?! Why ? Just F***ng terrible !
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica