DP
Damini P
1 reviews | Active since Aug 2023
01 Apr 2026, 10:40
Though there are a few hiccups that occur here and there your customer service agents are top tier and are always on the ball with making sure any issues are resolved in minutes
Though there are a few hiccups that occur here and there your customer service agents are top tier and are always on the ball with making sure any issues are resolved in minutes. Communication with this company may not always be easy seeing as there is only a whatsapp line but once I have an agent the matter is resolved in minutes!
Helpful (0)
Replies (1)0
Replies (1)
Webafrica's replyOfficial
01 Apr 2026, 10:49Hi Damini,
We’re so glad to hear that our customer service agents are making a real difference and resolving your issues quickly! We also understand that having only the WhatsApp line can make communication a bit challenging at times, and we appreciate you sharing this feedback.
We’ll be passing your insights along to our service and quality team to help improve the way customers reach support and make the experience even smoother.
If you ever need assistance, you’re welcome to send us a message on Hello Peter and we’ll be happy to help.
Warm regards,
Webafrica Crew
We’re so glad to hear that our customer service agents are making a real difference and resolving your issues quickly! We also understand that having only the WhatsApp line can make communication a bit challenging at times, and we appreciate you sharing this feedback.
We’ll be passing your insights along to our service and quality team to help improve the way customers reach support and make the experience even smoother.
If you ever need assistance, you’re welcome to send us a message on Hello Peter and we’ll be happy to help.
Warm regards,
Webafrica Crew
Webafrica's reply01 Apr 2026, 10:49
Official
Hi Damini,
We’re so glad to hear that our customer service agents are making a real difference and resolving your issues quickly! We also understand that having only the WhatsApp line can make communication a bit challenging at times, and we appreciate you sharing this feedback.
We’ll be passing your insights along to our service and quality team to help improve the way customers reach support and make the experience even smoother.
If you ever need assistance, you’re welcome to send us a message on Hello Peter and we’ll be happy to help.
Warm regards,
Webafrica Crew
We’re so glad to hear that our customer service agents are making a real difference and resolving your issues quickly! We also understand that having only the WhatsApp line can make communication a bit challenging at times, and we appreciate you sharing this feedback.
We’ll be passing your insights along to our service and quality team to help improve the way customers reach support and make the experience even smoother.
If you ever need assistance, you’re welcome to send us a message on Hello Peter and we’ll be happy to help.
Warm regards,
Webafrica Crew