Thoroughly dissatisfied with my initial 24 hour WebAfrica experience.

Bought a WebAfrica LTE monthly 50gig Package and have had nothing but hassles. Have been holding for their technical support for 30 minutes - unacceptably long hold time to get through to technical support. Eventially was provided the APN "LTE.Broadband.is" and Network Mode "4G only" settings (These should have been provided initially when the SIM card was shipped to me). Managed to connect briefly last nightt - all good. This morning "No Internet Connection" and my web browser was re-directed to a cell C web page stating "OUT OF FUNDS!" This is impossible because I have only been connected for a couple hours and could not possibly have used 50gigs. Eventually got hold of WebAfrica Help desk (30 minute wait) - MTKI confirmed that I had sufficient remaining data, and said that WebAfrica needed to log a complaint with Internet Solutions to get the problem sorted. Thoroughly dissatisfied with my initial 24 hour WebAfrica experience. Help desk could not give me a service reference number - said this would be emailed (but I dont have an internet connection to receive emails)