This is not a good experience!!!

Don't even know where to start, I ordered the service on the 12th of July 2021. First of all the website said that there will be not charge on date, installation of the ont was done on the 15th of July 2021, and the following morning Webafrica started running debit orders from my account.

Their WhatsApp chat is also a big headache, not only are you waiting for ages for a response, if you get a response you are being transferred around from one agent to another, every time re-explaining the issue, or the service just logs you out, if the agent your waiting for does not respond.

Webafrica debited me again on the 29th of July, after which I still did not receive the router, I had to use an old router that was lying around to get a service which was ordered on the 12th of July already.

I still did not receive the router and now my service has been suspended, without a router and not even running for 5 days.