WK
William K

1 reviews | Active since Sept 2013

20 Jun 2019, 11:26

*******, pathetic support, ********* and unprofessional

This is the worst company you can deal with. On the 31 May 2019 I cancelled my ADSL data package with these idiots. They advised I needed to give a calendar month and now they are billing me for two months. Can you be so stupid and pathetic over a small amount vs getting a **** load of negative publicity???? These people are ********* and literally ***** from you and they get a way with this because reporting them or opening a legal case costs money and is time consuming.

If anyone reads this: They might be cheap, but you are making a huge mistake signing up with these idiots. They do not respond to support tickets and if they do it is whatever they seem to feel like it. - Highly unprofessional calls and emails - ********* - just after money literally ***** money from you - Do not listen to customers - If you sign a debit order with them, you better read what other people say - Pathetic support, they are resellers and deal with Telkom, need I say more???? - **** after sales, they are quick to make the sale but then don't give a **** - FALSE ADVERTISING beware about the no contracts and cancelling!!!!!!!!!!!! - LTE 10 minutes to 24 hours = BULL**** You will wait and wait and have to deal with their **** support, who actually deals with Telkom. Same for Cell C - On ADSL they will send you emails that you've reached your FUP = BULL**** Our ADSL cables were stolon and they were advised to cancel my ADSL data package and I still get this ****. It makes you wonder *** they are doing?????????????????????????

OVERALL YOU ARE WASTING YOUR TIME AND MONEY WITH WEBAFRICA!!!!!!!! Made sure you read all the negative feedback on hello peter before you end up regretting your decision. They don't even bother to respond to hello peter complaints.

0
Replies (1)
Webafrica
Webafrica's reply26 Jun 2019, 16:21
Official
 We’re sorry to hear that your Webafrica experience has been less than satisfactory. Please be aware-we no longer respond to queries via Hello Peter, but we would still like to help and improve your Webafrica experience. Kindly email *** or call ***. Thank you Webafrica