DW
Darryl W

1 reviews | Active since Mar 2012

03 Aug 2021, 08:05

*******

Disgusted how this company operates. My FTTH service was suspended in June when a debit order bounced thus I received no internet - fair enough. They then cancelled my service in July but still expected me to pay for a full month of internet ... that I never received. Then they bill me for a router ... that I never received. R2,098 for two things I didn't get, and they threatened to black list me. The ONLY way to contact them is via WhatsApp which usually takes 5 hours to get to the right department and then you may resolve your issue, or get cut off. Their Twitter accounts are non-responsive as well. How can this be called service? They've ****** R2,098 from me, the respect for their customers (who keep them in business) is non-existent.

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