KS
Katherine S
1 reviews | Active since Nov 2018
10 Jun 2019, 15:49
*******!!
DO NOT UPGRADE ONLINE!!! THESE GUYS ***** FROM YOU!!!!!! You asked me on the website if I would like to upgrade, so I did. And now? You have charged me for both LTE and Fiber for a whole month!!!! You guys are as bad as Telkom. I got a call from you and all the poor guy could say was sorry, but we can't refund you. BS!!! It is YOUR responsibility to tell us if you're going to charge us for both services. That is NOT an upgrade!!!!!! You're ******* and you have treated me incredibly badly since I first signed up with you over a year ago. Just one thing after another!!! Absolutely shocking!!!
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Webafrica's replyOfficial
11 Jun 2019, 14:58 Dear Katherine, We’re sorry to hear that your Webafrica experience has been less than satisfactory.Please be aware-we no longer respond to queries via Hello Peter,but we would still like to help and improve your Webafrica experience.Kindly email *** or call ***.Webafrica
Best regards,
Webafrica's reply11 Jun 2019, 14:58
Official
Dear Katherine, We’re sorry to hear that your Webafrica experience has been less than satisfactory.Please be aware-we no longer respond to queries via Hello Peter,but we would still like to help and improve your Webafrica experience.Kindly email *** or call ***.Webafrica
Best regards,