1 reviews | Active since Nov 2014
Webafrica
<p>I placed an order for Fiber with WA, Installation took weeks for completion. They had to pull fiber to the house and lift some of my paving doing so. They contracted the whole order. My paving was damaged and broken, uneven. Disaster!!! I contacted WA on the 7 FEB2017 via email complaining about it. I was ensured someone will make contact with me. Up until now, nothing. Phone again on the 27th March2017. I spoke to Freezah Ismail and was ensured the ops team will make contact with me, NOTHING. Stephnie Radcliffe and Kevin Bachelor is the people in the OPs team. I was then also told that WA is not responsible for the repairs as they only contract the contracters. I feel I used WA, If I wanted control over the install I would have done everything myself. Now I sit with damage plus conveniently must pay for the fiber being installed. So be carefull. Corporate **** is back in action here. They hide behind T'c and C's. No ethics. MONEY, MONEY, MONEY. WA thank you for your superb customer care, you rock. Full of promises when the order was placed after that MIA!!!! I give you 7 days to resolve this or I will take legal action against WA!</p>
Hello ,
Thank you so much for your enquiry.
Would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay
Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM
Once a email is sent to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Best regards,
Hello ,
Thank you so much for your enquiry.
Would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay
Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM
Once a email is sent to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Best regards,
