1 reviews | Active since Oct 2020
They're the biggest **** in SA
Webafrica Think twice before using these guys. Initial plug and play advertised FLTE = MTN uncapped R50-00 delivery fee, we ended up being charged R250-00. Devixe arrives, we are told by their completely *********** staff to insert the SIM into a cellphone cause they need a cellphone number before they can figure out why the device did not activate in the first 48 hours. Literally 10 days later, they reckon oops they blocked the SIM because of this. They blame MTN for their fault, log a fault request with MTN, another 4 days later, still no feedback on an escalated ticket to unlock fhe SIM, which they show as a 30 min process on their Clientzone. To date, not a single support agent with knowledge what to do. Their lack of any telephone number means you have to struggle for 8 hours a day to reach a support agent, who then does the same as the previous day, blames MTN, escalates a ticket that never gets looked at, and asks for another 48 hours to get it resolved. To date I have been debited for over R1000-00 for a service they cannot deliver. Definitely avoid signing up with these idiots. What a waste.
