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Nontsikelelo nontsikelelo.mangaliso
1 reviews | Active since Oct 2025
28 Apr 2026, 23:05
They were very professional however they did not stick to the timeframe stipulated for the installation
They were very professional however they did not stick to the timeframe stipulated for the installation. I had to enquire again but my case was solved professionally and I love the service i recieved. The internet is very fast 👌
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Replies (1)Webafrica's replyOfficial
29 Apr 2026, 08:54Hi Nontsikelelo,
Thank you for taking the time to share your experience with us. We appreciate your feedback and are glad to hear that you found our team professional, that your query was resolved properly, and that you’re enjoying the fast internet speeds. We do acknowledge your concern regarding the installation timeframe not being met and appreciate you following up so it could be addressed. It’s encouraging to know that despite the delay, the matter was handled professionally and that you’re happy with the service you received in the end.
Your feedback will be shared with our Service Quality Team for review and improvement, as it helps us strengthen both our communication and delivery.
Warm regards,
Webafrica Crew
Thank you for taking the time to share your experience with us. We appreciate your feedback and are glad to hear that you found our team professional, that your query was resolved properly, and that you’re enjoying the fast internet speeds. We do acknowledge your concern regarding the installation timeframe not being met and appreciate you following up so it could be addressed. It’s encouraging to know that despite the delay, the matter was handled professionally and that you’re happy with the service you received in the end.
Your feedback will be shared with our Service Quality Team for review and improvement, as it helps us strengthen both our communication and delivery.
Warm regards,
Webafrica Crew
Webafrica's reply29 Apr 2026, 08:54
Official
Hi Nontsikelelo,
Thank you for taking the time to share your experience with us. We appreciate your feedback and are glad to hear that you found our team professional, that your query was resolved properly, and that you’re enjoying the fast internet speeds. We do acknowledge your concern regarding the installation timeframe not being met and appreciate you following up so it could be addressed. It’s encouraging to know that despite the delay, the matter was handled professionally and that you’re happy with the service you received in the end.
Your feedback will be shared with our Service Quality Team for review and improvement, as it helps us strengthen both our communication and delivery.
Warm regards,
Webafrica Crew
Thank you for taking the time to share your experience with us. We appreciate your feedback and are glad to hear that you found our team professional, that your query was resolved properly, and that you’re enjoying the fast internet speeds. We do acknowledge your concern regarding the installation timeframe not being met and appreciate you following up so it could be addressed. It’s encouraging to know that despite the delay, the matter was handled professionally and that you’re happy with the service you received in the end.
Your feedback will be shared with our Service Quality Team for review and improvement, as it helps us strengthen both our communication and delivery.
Warm regards,
Webafrica Crew
