M
Maria
1 reviews | Active since Aug 2026
02 Sept 2026, 14:47
they were quick to r...
they were quick to respond but VERY slow with producing the product? i have been waiting for my router for 9 days and then they tell me to wait another 2 days to be activated? i am very dissapointed but the consultants were good
Helpful (0)
Replies (1)0
Replies (1)
Webafrica's replyOfficial
02 Sept 2026, 14:59Hi Maria,We understand your disappointment. Waiting 9 days for your router and then being advised that you may need to wait even longer for the LTE service to be activated is certainly not the experience you were expecting.We’re glad to hear that, despite the delays, our consultants were quick to respond and provided you with good service. We can see that our LTE Activations Support team has since connected with you directly to assist with your activation request. To keep things moving, we’ve also logged an update request on the activation status with the relevant team.We’ll email you as soon as your LTE service has been activated across all the relevant systems. Thank you for your patience while we work to get this finalised.
Warm regards,
Webafrica Crew
Warm regards,
Webafrica Crew
Webafrica's reply02 Sept 2026, 14:59
Official
Hi Maria,We understand your disappointment. Waiting 9 days for your router and then being advised that you may need to wait even longer for the LTE service to be activated is certainly not the experience you were expecting.We’re glad to hear that, despite the delays, our consultants were quick to respond and provided you with good service. We can see that our LTE Activations Support team has since connected with you directly to assist with your activation request. To keep things moving, we’ve also logged an update request on the activation status with the relevant team.We’ll email you as soon as your LTE service has been activated across all the relevant systems. Thank you for your patience while we work to get this finalised.
Warm regards,
Webafrica Crew
Warm regards,
Webafrica Crew