They want their ******* back, and want me to pay to give it to them.

If it weren't for the fact that Vumatel's lines have been stable, I would have cancelled ages ago.

Support takes over a day to respond, even if I've just responded myself to an email I've just received from them.

I've cancelled my service after well over an year and a half and they want their second-hand router back at the threat of charging me almost double what the thing was worth when it was new, and expect me to return it at my own cost and inconvenience.

Other services have cheaper monthly rates, better service, and the new provider I've chosen has given me a free device that I can keep and that is much better than the device Webafrica now wants me to return.