They took time confi...

Hi  Sifiso Thanks for sharing this with us. We understand that waiting on the line while your query is being handled can feel drawn out, even when you’re being kept updated. While our agents do provide ongoing updates during verification and contract confirmation to keep you informed, we know the experience still needs to feel quicker and more seamless. We are continuously working on improving turnaround times and reducing hold periods so that you can get to a resolution faster, with less waiting and more direct support. We really appreciate your patience and feedback; it helps us improve the experience for you and all our customers going forward. 😊 


Warm regards, 
Webafrica Crew