They took forever to activate my service and the agents were worse not at all helpful and very rude

Hello Masesi,

We completely understand how frustrating and disappointing this experience has been, especially with the delays in activating your service and the difficulties you faced with our agents. We acknowledge that this has affected your trust in us, and we truly appreciate you taking the time to share these details.

We take feedback like yours very seriously and will be submitting it to our service and quality team so they can review what went wrong and identify ways to improve the experience for our customers.

If you still need assistance or would like us to look into your situation directly, please send us a brief message via Hello Peter, and our team will be happy to help. We also appreciate your patience while we review this internally and work towards a better experience for you.

Warm regards,
Webafrica Crew