MM
Michelle M
1 reviews | Active since Apr 2026
24 Apr 2026, 10:11
They taking too long...
They taking too long to sort out a connection problem
Helpful (0)
Replies (1)0
Replies (1)
Webafrica's replyOfficial
24 Apr 2026, 10:20Hi Michelle,
Thank you for taking the time to share your feedback. We understand how frustrating it can be when a connection issue takes longer than expected to resolve, especially when you rely on your service for daily use.
Concerns around response times and resolution delays are taken seriously, as reliable connectivity is a core part of the experience we aim to deliver. Your feedback will be shared with our Service Quality Team for review and improvement, particularly around turnaround times and ownership during technical issues.
If you still require assistance, please send us a direct message on Hello Peter so the issue can be reviewed in context and followed up appropriately.
Warm regards,
Webafrica Crew
Thank you for taking the time to share your feedback. We understand how frustrating it can be when a connection issue takes longer than expected to resolve, especially when you rely on your service for daily use.
Concerns around response times and resolution delays are taken seriously, as reliable connectivity is a core part of the experience we aim to deliver. Your feedback will be shared with our Service Quality Team for review and improvement, particularly around turnaround times and ownership during technical issues.
If you still require assistance, please send us a direct message on Hello Peter so the issue can be reviewed in context and followed up appropriately.
Warm regards,
Webafrica Crew
Webafrica's reply24 Apr 2026, 10:20
Official
Hi Michelle,
Thank you for taking the time to share your feedback. We understand how frustrating it can be when a connection issue takes longer than expected to resolve, especially when you rely on your service for daily use.
Concerns around response times and resolution delays are taken seriously, as reliable connectivity is a core part of the experience we aim to deliver. Your feedback will be shared with our Service Quality Team for review and improvement, particularly around turnaround times and ownership during technical issues.
If you still require assistance, please send us a direct message on Hello Peter so the issue can be reviewed in context and followed up appropriately.
Warm regards,
Webafrica Crew
Thank you for taking the time to share your feedback. We understand how frustrating it can be when a connection issue takes longer than expected to resolve, especially when you rely on your service for daily use.
Concerns around response times and resolution delays are taken seriously, as reliable connectivity is a core part of the experience we aim to deliver. Your feedback will be shared with our Service Quality Team for review and improvement, particularly around turnaround times and ownership during technical issues.
If you still require assistance, please send us a direct message on Hello Peter so the issue can be reviewed in context and followed up appropriately.
Warm regards,
Webafrica Crew