TB
Tristan B
1 reviews | Active since Apr 2026
09 Apr 2026, 18:07
They sometimes resolve your issue on the spot, but sometimes its something thats a little more advanced and they arent able to resolve it on the spot
They sometimes resolve your issue on the spot, but sometimes its something thats a little more advanced and they arent able to resolve it on the spot. It gets a little annoying but it is their job
Helpful (0)
Replies (1)0
Replies (1)
Webafrica's replyOfficial
10 Apr 2026, 08:22Hello Tristan,
Thank you for sharing your experience. We understand how frustrating it can be when some issues can’t be resolved immediately, especially when you’re expecting a quick solution. We also appreciate your honesty in highlighting both the moments where support is resolved on the spot and where more complex issues require additional assistance.
Your feedback regarding the inconsistency in resolution time has been shared with our Service Quality Team for review as we continue working to improve the overall support experience.
If you need any further assistance, please feel free to reach out, and our team will be happy to help.
Kind regards,
Webafrica Team
Webafrica's reply10 Apr 2026, 08:22
Official
Hello Tristan,
Thank you for sharing your experience. We understand how frustrating it can be when some issues can’t be resolved immediately, especially when you’re expecting a quick solution. We also appreciate your honesty in highlighting both the moments where support is resolved on the spot and where more complex issues require additional assistance.
Your feedback regarding the inconsistency in resolution time has been shared with our Service Quality Team for review as we continue working to improve the overall support experience.
If you need any further assistance, please feel free to reach out, and our team will be happy to help.
Kind regards,
Webafrica Team