JJ
Jeanette J
1 reviews | Active since May 2026
06 May 2026, 08:27
They really assisted me in every situation i had, whether it's about a payment, connection or even with changing my password
They really assisted me in every situation i had, whether it's about a payment, connection or even with changing my password. They make you feel seen with every agent. If they cannot assist they send you to the next agent. But once yhe session is done. The job is also done. Thank you Webafrica
Helpful (0)
Replies (1)0
Replies (1)
Webafrica's replyOfficial
06 May 2026, 08:31Hey Jeanette.
We’re really glad to hear this.
It means a lot to know that you’ve felt supported across every part of your journey, from payments and connection support to something as simple as password changes. Making sure you feel seen and properly assisted by every agent is exactly what we strive for.
We also appreciate your highlighting how smoothly the handovers work when a query needs to be passed along. Most importantly, we’re pleased that each interaction ends with your issue fully resolved.
Thank you for choosing Webafrica and for taking the time to share such positive feedback with us.
Warm regards,
Webafrica Crew
Webafrica Crew
Webafrica's reply06 May 2026, 08:31
Official
Hey Jeanette.
We’re really glad to hear this.
It means a lot to know that you’ve felt supported across every part of your journey, from payments and connection support to something as simple as password changes. Making sure you feel seen and properly assisted by every agent is exactly what we strive for.
We also appreciate your highlighting how smoothly the handovers work when a query needs to be passed along. Most importantly, we’re pleased that each interaction ends with your issue fully resolved.
Thank you for choosing Webafrica and for taking the time to share such positive feedback with us.
Warm regards,
Webafrica Crew
Webafrica Crew