they placed my order...

Hello Snenhlanhla,

Thank you for taking the time to share your feedback with us. We understand how frustrating and concerning it must be to have your order placed on the wrong address and not yet receive your refund.

We have already reached out to the relevant teams handling refund cases. They will be following up directly regarding your specific refund submission and will provide us with an update as soon as feedback is received. We will ensure this is actively tracked until your refund is fully resolved.

If you need any further assistance, feel free to reach out to us on Hello Peter and we’ll be happy to help.

Warm regards,
Webafrica Crew