They ***** people's money and never refund it

I've paid mweb in December for starting up service. They never came or responded to calls or email. I cancel the service with them. They promise to pay my money out within 3 days. Guest what today marks already March 2025 still no answers, no payout of my money. Don't even think to take up service with these people. I will take them to the ombudsman man and they will even pay fir my lawyers fees am not going to let them get away with it