KS
Kea S

1 reviews | Active since Jul 2017

13 Jul 2017, 10:39

They make life a misiery for us small businesses

<p>I was with JCW Hosting for yeaaaaaars and never knew unreliability from a company that claims to be the best like WEBAFRICA their sales department is alwaaaaaaays available (they answer calls and reply to e-mail)... BUT when it comes to support they give you the middle finger. You stay over an hour waiting for their answer listening to horrible music and you try e-mail they e-mail you after a few days(mostly more than 5days) with "We are sorry...." Its just BS!</p>

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Replies (1)
Webafrica
Webafrica's reply13 Jul 2017, 12:36
Official

Hello ,

Thank you so much for your enquiry.

We would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay

Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM

As soon as we receive your email to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.

Kind regards,

Rafeeqah