K
Kenneth
1 reviews | Active since Apr 2026
07 Apr 2026, 16:11
They could be a bit quicker to respond to texts
They could be a bit quicker to respond to texts. As I was on WhatsApp with them from 08:25 and my issue was only resolved around 14:35. Apparently, there was an influx of calls and texts. That's very poor customer service.
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Webafrica's replyOfficial
07 Apr 2026, 16:19 Hello Kenneth. We never want our customers to feel unheard or frustrated. Your review feedback has been shared with the relevant customer journey teams to review your experience and make improvements where needed. We are dedicated to making things better for you and all our clients.
Warm regards, Webafrica Crew
Warm regards, Webafrica Crew
Webafrica's reply07 Apr 2026, 16:19
Official
Hello Kenneth. We never want our customers to feel unheard or frustrated. Your review feedback has been shared with the relevant customer journey teams to review your experience and make improvements where needed. We are dedicated to making things better for you and all our clients.
Warm regards, Webafrica Crew
Warm regards, Webafrica Crew