They are so confusin...

Hi Prince,
Thank you for taking the time to share your feedback with us. We appreciate your honesty and are glad to hear that, despite some initial confusion, Cortley’s assistance made a positive difference and helped get things sorted.
Your feedback will be shared with our Service Quality Team to recognise the support provided and to help improve clarity in future interactions.
We’ll continue focusing on making our support experience clearer and more consistent.
Warm regards,
Webafrica Crew