LN
Luthando N
1 reviews | Active since Mar 2021
10 Jun 2026, 08:43
They are just bad
They are just bad. My issue hasn’t been resolved until today.
Helpful (0)
Replies (1)0
Replies (1)
Webafrica's replyOfficial
10 Jun 2026, 08:57Hi Luthando,
We understand how frustrating it must be to have your issue remain unresolved, especially after waiting and expecting your installation and service to progress smoothly from the start.
This hasn’t been the experience you should be having, particularly when everything should be moving forward without constant follow‑ups.
We can see that you engaged with one of our agents this morning, and your case has since been escalated to prioritise your installation. The relevant teams are now actively working to ensure that the installation is completed and that your service is up and running as soon as possible.
If you need any further assistance, please feel free to send us a direct message on Hello Peter, and we’ll gladly help.
We will continue to track this internally to ensure your order progresses.
Warm regards,
Webafrica Crew
We understand how frustrating it must be to have your issue remain unresolved, especially after waiting and expecting your installation and service to progress smoothly from the start.
This hasn’t been the experience you should be having, particularly when everything should be moving forward without constant follow‑ups.
We can see that you engaged with one of our agents this morning, and your case has since been escalated to prioritise your installation. The relevant teams are now actively working to ensure that the installation is completed and that your service is up and running as soon as possible.
If you need any further assistance, please feel free to send us a direct message on Hello Peter, and we’ll gladly help.
We will continue to track this internally to ensure your order progresses.
Warm regards,
Webafrica Crew
Webafrica's reply10 Jun 2026, 08:57
Official
Hi Luthando,
We understand how frustrating it must be to have your issue remain unresolved, especially after waiting and expecting your installation and service to progress smoothly from the start.
This hasn’t been the experience you should be having, particularly when everything should be moving forward without constant follow‑ups.
We can see that you engaged with one of our agents this morning, and your case has since been escalated to prioritise your installation. The relevant teams are now actively working to ensure that the installation is completed and that your service is up and running as soon as possible.
If you need any further assistance, please feel free to send us a direct message on Hello Peter, and we’ll gladly help.
We will continue to track this internally to ensure your order progresses.
Warm regards,
Webafrica Crew
We understand how frustrating it must be to have your issue remain unresolved, especially after waiting and expecting your installation and service to progress smoothly from the start.
This hasn’t been the experience you should be having, particularly when everything should be moving forward without constant follow‑ups.
We can see that you engaged with one of our agents this morning, and your case has since been escalated to prioritise your installation. The relevant teams are now actively working to ensure that the installation is completed and that your service is up and running as soon as possible.
If you need any further assistance, please feel free to send us a direct message on Hello Peter, and we’ll gladly help.
We will continue to track this internally to ensure your order progresses.
Warm regards,
Webafrica Crew