J
Janine
1 reviews | Active since Aug 2026
31 Aug 2026, 08:47
They always resolve any issues I may have had very quickly
They always resolve any issues I may have had very quickly. The chats take a bit long but I understand that they may be handling more than 1 contact at a time and possibly various systems thy have to check. They are great. The connection reliable. I have been with them for almost 5 years now and had an interruption in service three times during this time. Always resolved the same day!
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Replies (1)Webafrica's replyOfficial
31 Aug 2026, 12:59Hi Janine
Almost five years with Webafrica and only three service interruptions, with each one resolved the same day? 💗 That’s fantastic to hear!We’re especially pleased that, despite the occasional longer chat, our team has consistently been able to get your issues resolved quickly and keep you connected. Thank you for recognising the effort that goes into supporting our customers and for sticking with us over the years. 🌸For those times you’d prefer to manage things yourself, the Webafrica App also gives you convenient access to your account and services from your phone. 📱Here’s to many more years of reliable connectivity! ❤️
Warm regards,
Webafrica Crew
Almost five years with Webafrica and only three service interruptions, with each one resolved the same day? 💗 That’s fantastic to hear!We’re especially pleased that, despite the occasional longer chat, our team has consistently been able to get your issues resolved quickly and keep you connected. Thank you for recognising the effort that goes into supporting our customers and for sticking with us over the years. 🌸For those times you’d prefer to manage things yourself, the Webafrica App also gives you convenient access to your account and services from your phone. 📱Here’s to many more years of reliable connectivity! ❤️
Warm regards,
Webafrica Crew
Webafrica's reply31 Aug 2026, 12:59
Official
Hi Janine
Almost five years with Webafrica and only three service interruptions, with each one resolved the same day? 💗 That’s fantastic to hear!We’re especially pleased that, despite the occasional longer chat, our team has consistently been able to get your issues resolved quickly and keep you connected. Thank you for recognising the effort that goes into supporting our customers and for sticking with us over the years. 🌸For those times you’d prefer to manage things yourself, the Webafrica App also gives you convenient access to your account and services from your phone. 📱Here’s to many more years of reliable connectivity! ❤️
Warm regards,
Webafrica Crew
Almost five years with Webafrica and only three service interruptions, with each one resolved the same day? 💗 That’s fantastic to hear!We’re especially pleased that, despite the occasional longer chat, our team has consistently been able to get your issues resolved quickly and keep you connected. Thank you for recognising the effort that goes into supporting our customers and for sticking with us over the years. 🌸For those times you’d prefer to manage things yourself, the Webafrica App also gives you convenient access to your account and services from your phone. 📱Here’s to many more years of reliable connectivity! ❤️
Warm regards,
Webafrica Crew
