E
Ella

1 reviews | Active since May 2026

20 May 2026, 08:59

They always miss deb...

They always miss debit orders but their call center is on point.

0
Replies (1)
Webafrica
Webafrica's reply20 May 2026, 09:28
Official
Hi  Ella.
 Thanks for sharing your feedback with us 😊 We are really glad to hear that our call centre team is delivering a great experience, which means a lot.We hear you on the debit order concern, and the good news is that you can easily manage and stay on top of your billing directly from the Webafrica App. Here’s how you can take control:• Log in to the Webafrica Mobile App using your account details
• Navigate to the ā€œBillingā€ section on your dashboard
• View your current balance and upcoming invoices
• Check your debit order details and ensure everything is correctly set up
• Update or change your payment method if needed
• Make manual payments instantly if you notice anything outstanding
• Download invoices and payment history for full transparencyUsing the app puts everything at your fingertips, making it easier to track and manage your payments without any surprises.If you would like us to take a closer look at your account and make sure everything is set up correctly, feel free to send us a private message. We have got your back on this. 

Warm regards, 
Webafrica Crew