ML
Marilene L
1 reviews | Active since May 2019
31 Aug 2026, 13:07
They agents are very helpful
They agents are very helpful. It just takes way too long to get a response. I am canceling and finding a new provider. Please employ more agents to get back sooner it took me 4 hours to get feedback. No one has the time for this!!! Also, the people on emails are all useless. They only send you around circles that force you back to support. No use having them.
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Webafrica's replyOfficial
31 Aug 2026, 14:17Hi Mariene,
We understand how frustrating it must be to wait several hours for a response, especially when you need assistance with an urgent query. We’d like the opportunity to look into your experience and assist where possible.Please send us a DM with your account details and the details of your query so we can investigate this further.Warm regards,
Webafrica Crew
We understand how frustrating it must be to wait several hours for a response, especially when you need assistance with an urgent query. We’d like the opportunity to look into your experience and assist where possible.Please send us a DM with your account details and the details of your query so we can investigate this further.Warm regards,
Webafrica Crew
Webafrica's reply31 Aug 2026, 14:17
Official
Hi Mariene,
We understand how frustrating it must be to wait several hours for a response, especially when you need assistance with an urgent query. We’d like the opportunity to look into your experience and assist where possible.Please send us a DM with your account details and the details of your query so we can investigate this further.Warm regards,
Webafrica Crew
We understand how frustrating it must be to wait several hours for a response, especially when you need assistance with an urgent query. We’d like the opportunity to look into your experience and assist where possible.Please send us a DM with your account details and the details of your query so we can investigate this further.Warm regards,
Webafrica Crew