JR
Johannes R
1 reviews | Active since May 2023
11 Sept 2026, 12:18
These last few months were met with alot of frustration from webafrica where orders were done incorrectly which caused alot of inconvenience but i will say some of the agents went above and beyond to try and assist me which i am grateful for
These last few months were met with alot of frustration from webafrica where orders were done incorrectly which caused alot of inconvenience but i will say some of the agents went above and beyond to try and assist me which i am grateful for. Unfortunately most of the agents apart from those select few did nothing to resolve my issues
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Webafrica's replyOfficial
11 Sept 2026, 12:24Hi Johannes,
We appreciate you sharing such honest feedback. We understand how frustrating the past few months have been, particularly with incorrect orders causing inconvenience and leaving you needing to follow up repeatedly.
We appreciate you sharing such honest feedback. We understand how frustrating the past few months have been, particularly with incorrect orders causing inconvenience and leaving you needing to follow up repeatedly.
It’s encouraging to hear that some of our agents went above and beyond to assist you and that their efforts made a positive difference. At the same time, we recognise that receiving that level of support inconsistently has made your overall experience disappointing. We value your feedback and are glad there were team members who were able to make a difference when you needed help.
Warm regards,
Webafrica Crew
Webafrica Crew
Webafrica's reply11 Sept 2026, 12:24
Official
Hi Johannes,
We appreciate you sharing such honest feedback. We understand how frustrating the past few months have been, particularly with incorrect orders causing inconvenience and leaving you needing to follow up repeatedly.
We appreciate you sharing such honest feedback. We understand how frustrating the past few months have been, particularly with incorrect orders causing inconvenience and leaving you needing to follow up repeatedly.
It’s encouraging to hear that some of our agents went above and beyond to assist you and that their efforts made a positive difference. At the same time, we recognise that receiving that level of support inconsistently has made your overall experience disappointing. We value your feedback and are glad there were team members who were able to make a difference when you needed help.
Warm regards,
Webafrica Crew
Webafrica Crew