1 reviews | Active since Apr 2013
These are professional manipulators and ********!
Final Update: A further review, It took me to get a lawyer to hold them responsible for their actions. To say the least.
Here is the reasons why you shouldnt believe the 5star reviews below especially with no information: Companies buy services to post reviews like that with no body to it. Also, there is 0 support from the moment you give them the go ahead for an order with your banking details. There is no way to talk to anyone but a number to call the sales department who picks up almost immediately, or a bot on whatsapp. Dont do this to yourself.
Second Update: 0 Feedback, 0 anything... Tawfeeq was there just to calm the stress, and nothing else happened further. People, they arent even bothered for new business, if they aint even jumping for that, you not going to get any service from them either.
Update: The below still stands, but thank you to Tawfeeq from the sales department for taking initiative and having integrity to help and assist where possible. If it wasnt for this guy, i wouldve thought this company is a ****. Thank you Tawfeeq for being informative, assisting and caring! You are an asset to webafrica!
First Review: worst new service i have tried, been less than 24hrs since i placed my order and i have received 0 service. All to happy and fast and excited to get you signed up, but the consultant didnt listen AT ALL and now have added just simple frustration, a headache, inconvenience and spoiled my day and experience with Webafrica. She couldnt even get my account number right, after i told her to fix it, i had to change it manually on my online profile. I also told her EXPLICITELY that i already have a metrofibre unit installed, and she still sent my order for installation. I have messaged the fb page for assistance yesterday before signing up, till now, no one responded, i had questions. It shouldve been a sign. I tried the whatsapp bot, going on 2 hours holding for an agent to assist with my installation query. I called the sales department, they transferred me to installations, held on almost 10min to finally speak to a lady, gave her the run down, she put me on hold and my airtime ran out, never bothered to call me back. I then tried to use someone elses nr to speak to a consultant on whatsapp and that consultant wiped her ass off with my message and just routed it to the provision team after i told her i want to cancel. SO FAR, the WORST decision i have ever made in my life.
