There was a prompt response to resolving the issues however it reccurred

Hii Mohammed,
 
We’re glad to hear that your issue was addressed promptly and appreciate you giving us another chance to ensure it’s resolved permanently! We acknowledge how recurring issues can be frustrating, and your feedback will be shared with our service and quality team to help us improve even further.

If you need any support or updates while we work on this, feel free to send us a direct message on Hello Peter and we’ll gladly assist.

Warm regards,
Webafrica Crew