AP
Adrian P
1 reviews | Active since Jun 2015
08 May 2026, 07:07
There is no worse customer care in SA
I waited on what's app for 3 hrs yesterday and could still get hold of a agent. Their customer care is the worst I have ever experienced. Willie the bot se ****
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Replies (1)
Webafrica's replyOfficial
08 May 2026, 09:35Hi Adrian,
We understand how extremely frustrating it is to wait for hours on WhatsApp without reaching an agent, especially when you are trying to get help and feel blocked at every turn. Being left without assistance after such a long wait is understandably upsetting, and we recognise the impact this has had on your experience.
We would like to assist and look into this properly. Please send us a direct message on Hello Peter with a brief description of the issue you need help with, so we can ensure it is reviewed and directed to the appropriate team.
Warm regards,
Webafrica Crew
We understand how extremely frustrating it is to wait for hours on WhatsApp without reaching an agent, especially when you are trying to get help and feel blocked at every turn. Being left without assistance after such a long wait is understandably upsetting, and we recognise the impact this has had on your experience.
We would like to assist and look into this properly. Please send us a direct message on Hello Peter with a brief description of the issue you need help with, so we can ensure it is reviewed and directed to the appropriate team.
Warm regards,
Webafrica Crew
Webafrica's reply08 May 2026, 09:35
Official
Hi Adrian,
We understand how extremely frustrating it is to wait for hours on WhatsApp without reaching an agent, especially when you are trying to get help and feel blocked at every turn. Being left without assistance after such a long wait is understandably upsetting, and we recognise the impact this has had on your experience.
We would like to assist and look into this properly. Please send us a direct message on Hello Peter with a brief description of the issue you need help with, so we can ensure it is reviewed and directed to the appropriate team.
Warm regards,
Webafrica Crew
We understand how extremely frustrating it is to wait for hours on WhatsApp without reaching an agent, especially when you are trying to get help and feel blocked at every turn. Being left without assistance after such a long wait is understandably upsetting, and we recognise the impact this has had on your experience.
We would like to assist and look into this properly. Please send us a direct message on Hello Peter with a brief description of the issue you need help with, so we can ensure it is reviewed and directed to the appropriate team.
Warm regards,
Webafrica Crew