pP
pride P
1 reviews | Active since Apr 2026
23 Apr 2026, 15:16
there is no communic...
there is no communication on why they are not coming to install the wifi
Helpful (0)
Replies (2)0
Replies (2)
Webafrica's replyOfficial
23 Apr 2026, 16:10Hi Pride,
Thank you for reaching out, and we completely understand how frustrating it must be when you’re left waiting without clear communication, especially when you’re expecting an installation date.
We hear your concern, and we know how important it is to get connected without unnecessary delays or uncer*****y.
We’ve already reached out to the teams that handle all Vuma Reach orders. They will follow up directly with the installers to check on the status of your installation and what may be causing the delay. Once they’ve done that, they will email you with a clear update directly so you’re kept informed every step of the way.
We appreciate your patience while this is being looked into, and we’re making sure it gets the attention it needs so we can get you properly connected as soon as possible.
Warm regards,
Webafrica Crew
Webafrica Crew
Webafrica's reply23 Apr 2026, 16:10
Official
Hi Pride,
Thank you for reaching out, and we completely understand how frustrating it must be when you’re left waiting without clear communication, especially when you’re expecting an installation date.
We hear your concern, and we know how important it is to get connected without unnecessary delays or uncer*****y.
We’ve already reached out to the teams that handle all Vuma Reach orders. They will follow up directly with the installers to check on the status of your installation and what may be causing the delay. Once they’ve done that, they will email you with a clear update directly so you’re kept informed every step of the way.
We appreciate your patience while this is being looked into, and we’re making sure it gets the attention it needs so we can get you properly connected as soon as possible.
Warm regards,
Webafrica Crew
Webafrica Crew
Webafrica's replyOfficial
23 Apr 2026, 16:18Hi Pride, we understand how frustrating it is to be waiting for an installation without any clear communication, especially when you’re ready to get your WiFi up and running.
A follow-up has been sent to the relevant team to check the status of your installation and ensure that you receive clear communication on what is causing the delay and when the appointment will take place.
We will keep this monitored to ensure you are updated as soon as feedback is received.
Warm regards,
Webafrica Crew
Webafrica Crew
Webafrica's reply23 Apr 2026, 16:18
Official
Hi Pride, we understand how frustrating it is to be waiting for an installation without any clear communication, especially when you’re ready to get your WiFi up and running.
A follow-up has been sent to the relevant team to check the status of your installation and ensure that you receive clear communication on what is causing the delay and when the appointment will take place.
We will keep this monitored to ensure you are updated as soon as feedback is received.
Warm regards,
Webafrica Crew
Webafrica Crew