TM
Thembakazi M
1 reviews | Active since Sept 2018
09 Sept 2026, 17:23
Their whatsapp syste...
Their whatsapp system keeps on taking you back to Menu when you request human agent its time consuming
Helpful (0)
Replies (1)0
Replies (1)
Webafrica's replyOfficial
10 Sept 2026, 08:15Hi Thembakazi,
We understand how frustrating it can be when trying to reach a consultant becomes a lengthy process, especially when the automated options keep directing you back through the menu.
We understand how frustrating it can be when trying to reach a consultant becomes a lengthy process, especially when the automated options keep directing you back through the menu.
Your feedback is valuable in helping us identify where the support journey can be improved. We’ll keep working to make it easier for customers to reach the right assistance without unnecessary steps or delays.
Keep track of your connection, usage, and updates all in one place with the Webafrica app Webafrica Mobile App Guide (v2.1.1
Keep track of your connection, usage, and updates all in one place with the Webafrica app Webafrica Mobile App Guide (v2.1.1
Warm regards,
Webafrica Crew
Webafrica Crew
Webafrica's reply10 Sept 2026, 08:15
Official
Hi Thembakazi,
We understand how frustrating it can be when trying to reach a consultant becomes a lengthy process, especially when the automated options keep directing you back through the menu.
We understand how frustrating it can be when trying to reach a consultant becomes a lengthy process, especially when the automated options keep directing you back through the menu.
Your feedback is valuable in helping us identify where the support journey can be improved. We’ll keep working to make it easier for customers to reach the right assistance without unnecessary steps or delays.
Keep track of your connection, usage, and updates all in one place with the Webafrica app Webafrica Mobile App Guide (v2.1.1
Keep track of your connection, usage, and updates all in one place with the Webafrica app Webafrica Mobile App Guide (v2.1.1
Warm regards,
Webafrica Crew
Webafrica Crew