Their Mistake - My Problem
<p>A month ago WebAfrica terminated my fibre data supply. They did this without any attempt to notify me.</p> <p>WebAfrica had confirmed that they had a debit order to be paid from my account. That they messed this up and never told me is their fault. I assumed it was going off.</p> <p>I paid the outstanding amount, was told i would be reconnected within 30 minutes but I am still not connected. Bithiah Peters seldom responds to emails addressed to her, though she is the person I have been speaking to since the matter started. Seems best to give up on WebAfrica and start anew, with new connection charges. Grrrr </p>
Hello ,
Thank you so much for your enquiry.
We would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay
Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM
As soon as we receive your email to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Best regards,
Hello ,
Thank you so much for your enquiry.
We would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay
Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM
As soon as we receive your email to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Best regards,