AA
Alfreazo A

1 reviews | Active since Mar 2024

01 Apr 2026, 18:22

Their customer service is horrible and their turn around time is atrocious

Their customer service is horrible and their turn around time is atrocious. Our wifi has been of for over 48 hours

0
Replies (1)
Webafrica
Webafrica's reply02 Apr 2026, 08:51
Official
Hello Alfreazo,

We understand how frustrating it can be to experience an extended disruption to your Wi-Fi service, especially when it has been offline for over 48 hours. Your experience matters to us, and we’d like to take a closer look to resolve this issue as quickly as possible.

Please send us a direct message on Hello Peter with the email address, cellphone number, or Webafrica account number linked to your account. Once we have these details, our team will review the account and work on restoring your service promptly.

We appreciate your patience while we investigate and are committed to keeping you updated as progress is made.

Warm regards,
Webafrica Crew